General Summary
This position is an integral member of the service operations team. This position takes ownership of doing what is right for Solect and our customers. Works closely with the Services Planner and takes direction from the Senior Director Service Operations, to ensure proper billing, data input, and utilization of Tech’s and system performance. Supports day to day Services planning and execution. Identifies areas for continuous improvement to drive ongoing operational excellence.
Key Functions
Special Position Requirements
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The expected starting pay range for this role is $27.00 Hourly - $34.00 Hourly USD. This range is an estimate and base pay may be above or below the ranges based on several factors including but not limited to location, work experience, certifications, and education. In addition to base pay, Pattern’s compensation program includes a bonus structure for full-time employees of all levels. We also provide a comprehensive benefits package which includes medical, dental, vision, short and long-term disability, life insurance, voluntary benefits, family care benefits, employee assistance program, paid time off and bonding leave, paid holidays, 401(k)/RRSP retirement savings plan with employer contribution, and employee referral bonuses
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